This Privacy Policy describes how zio-designs.com collects, uses, and protects the personal information you provide when you create an account, place an order, or contact our customer service.
Information We Collect
- Account information: your name, email address, phone number, and password (stored as a one-way hash).
- Order information: delivery name, phone, city, address, and order notes that you provide at checkout.
- Cart information: the items you add to your cart, kept until your order is placed or the cart expires.
- Communication: messages you send us through the contact form or by email.
How We Use Your Information
- To process and deliver your orders, and to contact you about their status.
- To respond to your inquiries and provide customer support.
- To prevent fraud, abuse, and unauthorized access to your account.
- To improve our products, services, and website based on your feedback.
Sharing Your Information
We do not sell or rent your personal information. We share it only with the carriers who deliver your orders and with service providers (such as our email provider) who help us operate the site. These third parties are bound by confidentiality obligations and may only use your data to provide the services we request.
Data Security
We use industry-standard measures to protect your information, including encrypted password storage, HTTPS for all site traffic, and access controls on administrative areas. No method of transmission over the internet is 100% secure, but we work hard to protect your data.
Your Rights
- You may update your account information at any time from your profile page.
- You may request deletion of your account by contacting customer service.
- You may opt out of promotional emails by following the unsubscribe link in any email we send.
Cookies
We use cookies to keep you logged in, to remember the items in your cart, and to understand how the site is used. You can disable cookies in your browser, but some features (such as the cart and login) may not work.
Contact
For any privacy-related questions, please contact us at info@zio-designs.com.